Carpet Care

Carpet Maintenance

Use walk-off mats at all entrances to absorb soil and moisture; cleaning mats regularly so they don’t become sources of soil themselves.

Move Furniture

Move furniture, especially heavy objects. occasionally, to avoid excessive pile crushing. Put coasters intended for use with carpet under the legs of tables, chairs, and other furniture to help distribute the weight and prevent twisting the fibres of the pile.

Castors & Rollers

Do not use chairs or appliances with rollers or casters on carpet without a chair pad designed for carpet.

Continued use without a chair pad can cause damage to the carpet.


Protect your carpet from prolonged periods of direct sunlight with blinds, shades, or awnings.  This is to prevent a prolonged ageing process within the fabrics of the carpet.

Regular Vacuuming

The most important step in the care of your carpet is vacuuming. Vacuum thoroughly and frequently, particularly in high-traffic areas, to remove the dry soil. As particles of dry soil work down into the pile, they are more difficult to remove and can scratch the fibers leading to premature wear of the carpet. High-traffic areas might need to be vacuumed daily. The whole house should be vacuumed once a week. Change the vacuuming direction occasionally

Professional Cleaning

Even though vacuuming can remove most of the dry soil, it is also necessary to clean your carpet on a regular basis to remove the more oily or sticky soil which builds up in the pile. When cleaned regularly, it is much easier to remove this material. The carpet in a typical household should be cleaned every 12 months or more depending upon the number and age of the residents and presence of pets.